Select a category from the options below
Information on the mobile payment option for Blizzard Balance codes in Argentina, Chile, and Mexico.Solutions to Common Payment Issues
Information about common payment issues and troubleshooting stepsWhy Is My Payment Submitted / Queued?
Information about what Submitted or Queued order statuses mean
Explains the level of technical support we offer on Blizzard and Activision products.Uninstalling the Blizzard Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.BLZ51900002
Information on error BLZ51900002
Posting on any of our game forums requires an active game accountUpdating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.Interacting with a Game Master
This article explains the process of speaking to a customer support representative.