I Made a Mistake Using My WoW Token

Updated: 2 years ago
Article ID: 98459

Common Problems

  • My WoW Token immediately activated my account but I wanted to keep it for later.
  • I converted my WoW Token to Battle.net Balance but I wanted Game Time.
  • I added game-time to my account in error, I wanted to convert the WoW Token to Balance.

Customer Support does not assist with restoring a WoW Token used in error. 

I added game time in error

When you redeem a WoW Token for Game Time, this action is irreversible. If you buy the WoW Token from the character selection screen, the game time is activated on the account immediately. If you want to buy and store a WoW Token for later, you must buy it on the Auction House.

I added Battle.net Balance in error

When you redeem a WoW Token for Battle.net Balance, this action is irreversible. If you converted a WoW Token to Battle.net Balance and you wanted game time instead, you can use the added Balance to buy Game Time in the Battle.net Shop, as long as there is enough Balance to cover the price (including applicable taxes and fees).