Troubleshooting steps for game crashes

Troubleshooting for game crashes with error "The application encountered an unexpected error"

Some overlay programs can cause Blizzard games to crash.

What to do if you are seeing an error after starting the game

Game crashes or doesn't load after pressing "Play" in the Battle.net app or crashes mid-game

Troubleshooting steps for crash problems

Steps to resolve issues when your Battle.net App is not installing or updating correctly, or if it is crashing.

Troubleshooting for Battle.net desktop app crashes.

Information regarding crashes accompanied by a Blue Screen

Information on Crash Bandicoot 4: It’s About Time System Requirements