If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Information on the BLZBNTBNA0000000C error
Information on submitting government-issued identification
Use the steps below to troubleshoot installation issues for Blizzard games.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
Instructions on how to use Looking Glass.
Information on error BLZ51900002
How to read and analyze WinMTR data in order to track down a potential connection issue.
Troubleshooting your security programs can resolve issues preventing you from installing or using Blizzard software.