よくある問題I can't promote one of my guild members to officer, even though he says he has an authenticator.
If your guild has the authenticator requirement enabled for promotion to officer rank, certain requirements must be met before a guild member can be promoted:
- The account must have had an authenticator for 7 full days before they can be promoted.
- This timer starts with the first login for that character after the authenticator is added.
- The character must also have been in the guild for 7 days before they can be promoted