- I can't join a WoW Community.
- I can't use guild chat.
- I joined a WoW Community but I can't speak.
If Blizzard Battle.net Mute is enabled on your account by Parental Controls, you will be unable to join a World of Warcraft Community or use guild chat. If you are the Guild Leader, the guild chat may be unable to form, and all guild members may be unable to join it.
To modify Parental Controls settings, visit the Parental Controls page and click Manage Parental Controls.
If Blizzard Battle.net Mute is not enabled by Parental Controls and you can't join a Community or guild chat, you may have a technical issue. Reset your user interface to make sure your files and addons are not corrupted.