Missing Overwatch 2 Game Pass Grants or Benefits

Updated: 6 days ago
Article ID: 358524
Product:

Common Problems

  • I have not received my Game Pass grants on Battle.net
  • How do I get my Overwatch Xbox Game Pass Ultimate grants?

Overwatch 2 is now accessible on Game Pass. Players with an active Game Pass who have linked their Battle.net account to their Xbox account will receive a one-time grant of permanent rewards and/or ongoing temporary benefits.

To qualify for the rewards, you must:
  • Ensure your Xbox and Battle.net accounts are actively linked
  • Keep an active Game Pass membership at one of these levels:
    • Console (also known as Standard)
    • PC
    • Ultimate

Note: Game Pass Core is not an eligible subscription.

For permanent one-time rewards:
  • Log in to Overwatch through Xbox or Battle.net between September 17, 2024, and November 11, 2024
For temporary benefits:
  • Redemption is limited based on your tier:
    • Game Pass Console: Redeemable only on Xbox consoles
    • Game Pass PC: Redeemable on Battle.net
    • Game Pass Ultimate: Redeemable on both Xbox or Battle.net

Restarting the game or the Battle.net Desktop App may be necessary for rewards to become accessible.

Game Pass availability varies by region, to see a list of Game Pass regions, refer to Xbox's support site

Customer Support cannot manually add grants or transfer rewards from one account to another. For more details on the launch of Overwatch 2 on Game Pass, visit our Announcement Blog.