Common Problems
- I claimed free packs and I don't see them available
- I was opening packs and the game freezed and I didn't get all the cards, but the pack is gone
When you buy or claim packs, they should all appear in your pack opening panel, but sometimes you may need to restart your game to make them show-up.
After you open a pack, the cards are added to your collection automatically, even if you didn't see them open. To verify you received your cards, open your Collection and review the glowing cards; the glow effect indicates they were added right now. You can also use the card filter to only show cards from specific expansions.
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