Can't Undelete Character - Name In Use

Updated: 5 months ago
Article ID: 106784
Product:

Common Problems

  • I can't restore my character, it says the name is taken
  • Error: "You already have an active character with that name. You can't restore this character at this time."

This error means another character with the same name already exists on your realm. There are two options to work around this issue:

  • If the active character that holds the name belongs to you, you can delete the active character first, then you will be able to undelete your deleted character as normal.
  • If the active character that holds the name belongs to another player, then you must choose a new name for your deleted character: you will be given the option to rename, at no cost, during the undeletion process.

Customer Support does not assist with undeleting a character, or releasing character names.