Game Time Code Created A New WoW Account

Updated: 7 months ago
Article ID: 10879
Relevant Games:

Common Problems

  • Claimed a game-time code but it created a separate WoW account
  • Got the wrong code, would like to swap it for game-time for my main account

If you intended to buy game-time for your World of Warcraft account but the code did not add the game-time, this means you purchased the wrong code.

  • Battle Chest codes will create a new World of Warcraft account which includes the first month for free
  • Game-time codes for the wrong region will create a new World of Warcraft account in the other region

Customer Support cannot provide replacements for these codes. Please contact your point of sale.