Common Problems
- I received a gift code for game-time and I can't claim it on my World of Warcraft account
- Error: "Sorry, you are not eligible to add World of Warcraft game time to your account."
Most of the times, this problem is because you got a game time code for the wrong region. The error message you will receive is: "Sorry, you are not eligible to add World of Warcraft game time to your account".
To resolve this problem, the person that gifted you the code should request a refund for the incorrect purchase. Please talk to your friend.
Please log in to submit feedback.
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!