Cannot Recruit a Friend

Updated: 5 months ago
Article ID: 11556

Common Problems

  • When accepting a Recruit a Friend invite, I receive an error that my account is not eligible.
  • Error: "We can not verify your eligibility for this promotion at this time, please come back and try again later".
  • Cannot see the button to Recruit a Friend.
  • How do I send an invitation to my friend?

I am the recruit

Only accounts created within the last 7 days, or accounts that have been inactive (without paid game time) for 24 months or more, are eligible to be recruited. There is a 7-day grace period for previously inactive accounts to be recruited after game time is added. Accounts that were created more than 7 days ago, but have never had game time, are not eligible to be recruited.

I am the recruiter

The Recruit A Friend interface is located in the Friends List (default hotkey O). The interface shows an overview of current recruits and rewards, and allows the use of the Recruitment button. The button creates a recruitment link that, when provided to potential recruits, allows two eligible accounts to be linked together. 

This feature requires game time on your account and can only be used in modern WoW. If you have game time, but still can't see the tab, reset your user interface.

There may be additional restrictions when inviting players from a different country especially if their account has a different currency assigned. Customer Support cannot bypass these restrictions.