Diablo II (2000) Error: Unable to Identify Version

Updated: 10 months ago
Article ID: 14165
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Common Problems

Error: "Unable to identify version. Battle.net is unable to properly identify your application version"

This issue can occur if you are running the game on an older operating system. Please try the following troubleshooting:

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Create a new administrator account to resolve permissions issues.
  3. Reset Folder and File Permissions to make sure there is no conflict between the latest OS update and your permissions.
  4. Ensure you're running the latest patch which can be downloaded here

Tried everything here?

If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.