Received Password Reset Email But Didn't Request It

Updated: 5 months ago
Article ID: 14328
Product:

Common Problems

  • I have received a mail to change my password but I didn't ask for it

If you have received a password reset email without requesting one, we recommend that you take steps to secure your account:

  1. Run a security scan to remove any viruses or malware infections.
  2. Secure your Battle.net account
  3. Update the password on your Battle.net account.
  4. Update the password on your email account.
  5. Add an authenticator to your account.
If you need help recovering your account, contact Customer Support.