WoW Voice Chat not Working

Updated: 7 months ago
Article ID: 16355
Relevant Products:

Common Problems

  • I cannot use WoW voice chat
  • I can't hear others in voice chat in WoW
  • Others can't hear me when I talk

Follow the steps below to resolve problems with voice chat. If you need information on voice chat features, visit our Blizzard Voice Chat article.

Note: You are unable to use voice chat on a Starter Edition or if you're silenced from a penalty.

  1. Make sure your device is set up properly by going to System > Voice Chat and making sure the Output Device and Microphone Device are set to System Default.
  2. Make sure your microphone or headset is plugged in.
  3. If your microphone or headset has a mute switch, make sure it's unmuted.
  4. Make sure your Default Device is set up correctly in Windows by right-clicking the speaker icon in the system tray, and selecting Recording Devices.
  5. If you have Parental Controls enabled, make sure voice chat hasn't been disabled.
  6. Update your drivers and operating system to resolve any compatibility issues.
Advanced Troubleshooting
  1. If your voice chat is set to Push To Talk, try changing the keybind for Voice Chat: Push To Talk to a different key in the System menu under Voice Chat.
  2. Check your network configuration to find any issues with your firewall, router, or port settings.
    Note: Make sure the ports for both Blizzard Voice Chat and World of Warcraft are set up correctly.
  3. Try closing background applications to resolve any software conflicts.
  4. Make sure Exclusive Mode is disabled
  5. Ensure Windows 10 privacy settings are not preventing use of your microphone or headset.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.