Can't Login to Hearthstone on Mobile Device

Updated: 3 months ago
Article ID: 176488
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Common Problems

  • Hearthstone stuck at the main screen on my phone
  • I cannot login with my tablet but I can on my computer
  • Error: "The game was unable to log you in through the Blizzard services. Please wait a few minutes and try again."

Ensure that you are entering the correct information, without any additional spaces or characters. If you have your login details saved on your device, try typing them in manually to ensure they are correct.

If you have tried to log in to Hearthstone on your mobile device using your Facebook credentials, you may not be able to log in with your normal Blizzard account details until you complete the process with your Facebook login details.

If this does not resolve your issue, try the following:

  1. Reset the password of your Blizzard account
  2. Log in with a different Blizzard account and log back out.

If the problem continues, you may be experiencing a technical issue, please check our Hearthstone Connection Issues on Mobile Devices article.