An error was encountered. Please come back later.

You may receive this error when trying to use a character service. Check the list below to identify the cause of the error and resolve it, then try to buy your service again.

• Your character received another service before and you never logged in since
  • Log in with the character at least once, log out, and try again
• For Modern WoW characters, the error can occur if:
  • Your character is in the Exile's Reach
    • You must complete the introductory storyline and leave the Exile's Reach before you can buy a Transfer, Faction Change, or Race Change
  • You have an unclaimed reward in the Great Vault
    • Visit the Great Vault and claim your reward
  • You are a member of a Community
    • If you are unable to complete a faction change service, logging in to the character and either leaving the Community or giving leadership to another player may resolve the issue.
• For WoW Classic characters, this error can occur in the following situations: 
  • If you are trying to transfer to a realm that is full or closed
    • You must choose a different realm
  • You haven’t logged in to your character in a long time
    • Log in with the character at least once, log out, and try again

If you tried everything and the issue persists, contact us.