Samsung Promotion Cardback and Pack Missing

Updated: 4 months ago
Article ID: 18586
Relevant Products:

Common Problems

  • I didn't receive the Samsung cardback
  • How can I get the Samsung card back?
  • I had the Samsung card back and now is missing

You will earn an exclusive cardback if you log in to Hearthstone on a supported Samsung Galaxy device. In addition you will receive three classic card packs. A device can only be used to claim this reward once: if you log in with the same device on multiple Hearthstone accounts, only the first account will receive the reward.

Note: we are aware of an issue with the exclusive card back disappearing after patch 19.0 and we are working on a solution. Customer support cannot assist with this issue.