Battle.net Application Stuck on Downloading New Files

 

1. Disable any proxies that may interfere with the login module.
2. Update or Modify your security programs, which may mistakenly identify the login module as a security threat.
3. Uninstalling and reinstalling the Battle.net desktop app may resolve rare launcher issues.
4. Check your network configuration to find any issues with your firewall, router, or port settings.
5. Try creating a new administrator account to resolve permissions issues.
6. Old firmware on your modem and router can cause issues with complex game connections. Visit the manufacturer's website for instructions on how to apply firmware updates.

If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.