Reaper of Souls Missing

Updated: 2 years ago
Article ID: 23594

Common Problems

  • I recently purchased ROS and now it looks like I don't have it
  • I received an email that my purchase of ROS was charged-back
  • I had a payment issue with the Reaper of Soul upgrade and now I can't get past the Act IV or play the Crusader

If Reaper of Souls is missing from an account it is for one of the following reasons:

  • The wrong account has been logged into. Ensure you are logging in with the correct email and password.
  • The payment for the order has been denied or refunded. Check your payment information and transaction history.