Common Problems
- Cannot purchase anything in Heroes of the Storm, I get a "pending transaction" error
- Error: "You have a pending transaction. Please try again once that transaction completes"
If you are receiving the following error, it should resolve within 24 hours of the initial purchase attempt:
- You have a pending transaction. Please try again once that transaction completes
If after 24 hours you still encounter this error, please contact us for assistance. In your ticket, please provide a timeframe you plan to be logged in to Heroes of the Storm, as we must assist while you are online. If you do not provide a time, we will likely respond to request this information from you.
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