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If you have lost access to your account, our automated recovery process can help.DIY: Modify Contact and Shipping Addresses Self-Service
Use this page if you wish to change or modify your Contact and Shipping address for your Blizzard account.DIY: Change Your Email Address Self-Service
Change your Blizzard account email address on this page.
Steps on how to claim/redeem codes and CD keys.Waiting on Another Installation or Update
Troubleshooting steps for "Waiting on Another Installation or Update" error when trying to update a game.Blizzard Country Change
Requests to change the country of residence on a Blizzard account.
Corrupted and damaged game files can create a wide variety of problems and errors.Deleting the Battle.net Cache Folder
Instructions on deleting the Battle.net Cache.Configuring Router and Firewall Ports
Instructions for configuring your network to allow Blizzard services to work properly.