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Need to update the phone number on your Battle.net Account?Change Your Email Address Self-Service
Change your Battle.net Account email address.Reset password Self-Service
You can use this service to reset your Battle.net password, which will remove most account locks.
Battle.net Balance cannot be used to pay for some Blizzard productsCannot Pay With Maestro Card
Maestro Card not available as a Payment Option on Battle.net Account.My PayPal Payment Failed
Troubleshooting PayPal payment issues
Troubleshooting for latency and connection issues in Heroes of the Storm.Black Screen in Heroes of the Storm
Troubleshooting black screen crashes in Heroes of the Storm.Heroes of the Storm Lockups and Crash Errors
Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.
Troubleshooting for error BLZBNTBNA00000015BLZBNTBNA00000012
Troubleshooting for error BLZBNTBNA00000012Input Mapping Game Controls to Unsupported Controllers
Information regarding Blizzard's stance on input mapping, as it relates to game controls
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