Common Problems
- I can't log in on phone
- My tablet won't let me sign in to Hearthstone
If Hearthstone is crashing, please visit Troubleshooting Hearthstone Crashes on Mobile Devices.
We provide limited support for mobile devices. However, there are some troubleshooting steps that you can try:
- Make sure the app is up to date
- Try swapping from wireless to your network data connection, or vice versa
- Restart your device and try again
- Reset the password of your Blizzard account
- If you are on an Android device, access your app storage in device settings and clear the Hearthstone app cache/data
- If the problem persists, uninstall and reinstall the game.
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