Common Problems
- I am unable to claim any reward from the Great Vault
- I do not see the Claim button for my reward
- I used a macro to open the Great Vault but now I can not use it to claim my rewards
SEason 1 - The War Within
Season 1 begins on September 10 for the US realms and 11 for the EU realms. Contributions towards the Great Vault will be unlocked at this stage and opening the Great Vault will be possible for eligible players starting from September 17 for the US realms and 18 for the EU realms.
For more information, please review our blog post about the Season 1 Schedule.
General Troubleshooting
This usually happens if you used a script to open the Great Vault interface instead of having your character interact with the Great Vault.
To fix this:
- Log out and back in
- Try using the Great Vault in-game again
- If the issue is not resolved, reset your interface and repeat the steps above
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