Common Problems
- I am missing some cards that I don't remember disenchanting
- A bunch of my cards just went missing when the new Year of the Pegasus launched
- My collection is telling me I'm missing the golden version of Confessor Paletress but I don't remember having it
- The Missing filter tells me that I'm missing a card, but I have a copy of it
If you are missing your entire collection, check this support article.
If you are missing select cards, you might have disenchanted them thinking they were duplicates, when they were actually contained in a different set that had overlapping cards. You can craft the missing card again with Arcane Dust.
This might happen when you already have cards that are then released in a different set. Cards in the Core Set and cards in the Legacy Set are temporary and not part of your permanent collection, and do not interact with any copies you might already own. This has caused confusion for many players, and resulted in them disenchanting the cards they thought were duplicates. Don't worry, you can craft your missing cards again!
In addition, remember that the Core Set rotates with every Hearthstone year and some cards are replaced with others, which may mean that you will see "missing" cards you never actually owned, but were part of the core set. Check the current Core Set in our Year of the Pegasus blog. Please note that the Year of the Pegasus will end and be replaced with the Year of the Raptor in the upcoming expansion: Into the Emerald Dream.
You can learn more about the Core Set and the Legacy Set in our blog.