This App Can't Run on Your PC

Updated: 2 years ago
Article ID: 29603

Common Problems

When trying to install it says "This App can't run on your PC"

This issue is caused by the downloaded file being corrupted.

  1. Viruses and malware can corrupt files when they are downloaded. Run a virus and malware scan to remove security threats.
  2. Update your drivers and operating system to resolve any compatibility issues.
  3. Update or temporarily uninstall any security programs, which may mistakenly identify the installer as a security threat.
  4. Re-download the application using a different browser
  5. Try downloading the application via this direct link.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.