Troubleshooting Diablo II: Resurrected Connection Problems on Consoles

Updated: 2 months ago
Article ID: 298257
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Common Problems

  • I can't connect to Diablo II: Resurrected on console
  • I'm getting dropped from Diablo II: Resurrected on consol

If you're having high latency, lag, or trouble connecting and staying connected to Diablo II: Resurrected on your PlayStation 4, Xbox One, or Nintendo Switch, follow these steps to help resolve your issue.

  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Check your network configuration to find any issues with your firewall, router, or port settings.
  4. Run your console's built-in connection test (PlayStation 4) (Xbox One) (Nintendo Switch).
  5. Use your console's internet browser to run a Looking Glass test. This will help determine if the problem is between your console and our servers.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact your console's manufacturer for more assistance (Sony) (Microsoft) (Nintendo).