Optimizing Your Internet Connection
Updated: 1 month ago
Article ID: 31320
A poor Internet connection can prevent you from installing or playing our games. Follow the steps below to improve your connection and resolve issues:
- Shut down your other programs which access the Internet to free up resources
- Power cycling your modem resolves many types of connection issues
- Unplug your modem, and leave unplugged for 30 seconds
- Plug your modem back in, and wait a minute so it can reestablish your Internet connection
- Restart your computer
- Connect your computer directly to your modem/router to improve your Internet connection. Wireless (Wi-Fi) connections can have difficulties with online gaming
- If all else fails, contact your Internet provider and ask about improving your connection for online gaming
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