Overwatch 2 Error: The Purchase Failed. Please try again later

Updated: 5 months ago
Article ID: 319170
Product:

Common Problems

  • I made a purchase using my Overwatch Coins, but I have not received the item
  • I have not received my Overwatch League Tokens skin after purchase
  • I have not received my coins back after a failed purchase

We have received multiple reports of players receiving the error "The Purchase Failed. Please try again later" after initiating a purchase in Overwatch 2 and players seeing their total amount of Overwatch 2 coins displayed incorrectly after the purchase attempt. If you get this error, please log in again to see the item you just bought or the correct number of Overwatch 2 coins.