Troubleshooting Diablo IV Installation and Patching Issues on Console

Updated: 10 months ago
Article ID: 338706

Common Problems

  • I'm unable to get Diablo IV to patch on console
  • I can't install Diablo IV

If you're unable to install or patch Diablo IV on your PlayStation or Xbox, follow these steps to help resolve your issue:

  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Check your network configuration to find any issues with your firewall, router, or port settings.

Tried everything here?

If the above steps did not resolve your problem, visit our Diablo IV forums or contact your console's manufacturer for more assistance (Sony) (Microsoft).