Common Problems
- When I launch the Battle.net app it automatically starts a Scan and Repair
- The app is scanning game files in infinite loop
If the Battle.net App is stuck in a Scan & Repair loop, this usually indicates that your game data is corrupted. Uninstalling and Reinstalling the game is usually the fastest way to resolve the problem.
If you are on a low bandwidth connection, or the game breaks again after being reinstalled you may also try Troubleshooting Installation and Patching, but please note that a full game reinstall may be required.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!