Cannot Link My Console and Blizzard Accounts

Updated: 5 months ago
Article ID: 35744
Relevant Games:

Common Problems

Account Linking Error: An error occurred while linking your accounts. Please try again later.

If you cannot link your console and Blizzard accounts:

  1. Make sure your Blizzard account is not a trial account
  2. Check if your Blizzard account already has a console account linked to it. Each Blizzard account may only have one PSN and one XBox Live account linked to it
  3. Check if your console account is already linked to a different Blizzard account. The same console account cannot be linked to multiple Blizzard accounts
  4. Un-link the wrong accounts
  5. Link the correct accounts

If you tried these steps and you still can't link your accounts, or you don't know what Blizzard account was linked to your console account, contact us.