Cannot Link My Console and Battle.net Accounts

Updated: 7 months ago
Article ID: 35744
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Common Problems

Account Linking Error: An error occurred while linking your accounts. Please try again later.

If you cannot link your console and Battle.net accounts:

  1. Make sure your Battle.net account is not a trial account
  2. Check if your Battle.net account already has a console account linked to it. Each Battle.net account may only have one PSN, one XBox Live, and one Nintendo Switch account linked to it
  3. Check if your console account is already linked to a different Battle.net account. The same console account cannot be linked to multiple Battle.net accounts
  4. Un-link the wrong accounts
  5. Link the correct accounts

If you tried these steps and you still can't link your accounts, or you don't know what Battle.net account was linked to your console account, contact us.