Free Golden Perils in Paradise Pack Not Delivered in Hearthstone After Claiming from Shop

Updated: 3 months ago
Article ID: 362510
Product:

Common Problems

  • I logged in and received an email confirmation and I still don’t find the pack 
  • I went to see my packs and there is no Golden Perils in Paradise pack 

The issue where some players do not receive the free Golden Perils in Paradise pack after claiming it has been resolved. Once you have updated to patch 30.2 and have logged in, you should receive the pack.

For those that had the pack appear in your collection but could not open the pack, our developers have fixed the problem and the "invisible pack" should now show up and be openable. 

If you encounter a new bug in Hearthstone please report it to us on the Hearthstone Bug Report Forum. Reports posted on these forums have the benefit of allowing a community discussion around high-impact bugs, which can help in prioritizing them for a fix. We keep a list of active known issues at the top of this forum.