Overwatch 2 Loot Box Was Empty

Updated: 2 months ago
Article ID: 374248
Product:

Common Problems

  • I opened a loot box in Overwatch and nothing was inside it.

We have received several reports of this issue and are investigating it. Customer Support does not have a workaround or resolution that can be provided.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.