How Does My Friend Put in a Ticket if They Can't Log In?

Updated: 1 year ago
Article ID: 43885

Common Problems

  • My friend needs help, he is stuck
  • My friend doesn't know how to open a ticket
  • My friend cannot login

If your friend is unable to log in, he/she can still put in a ticket!

  1. Go to the Login page
  2. Click on "Can't Log In"
  3. Click on the appropriate category
  4. Enter email if prompted, then click on 'Contact Customer Support'
  5. Choose your channel for support (note that live options will only be available when live channels are open for your region).