How can I submit a support ticket if I can't log in?

Updated: 10 hours ago
Article ID: 43885
Product:

Common Problems

  • I cannot login
  • I need to submit a ticket to recover access to my account.
  • My friend needs help, he is stuck
  • My friend doesn't know how to open a ticket

If you are unable to log in, you can still submit a ticket.

  1. Go to the Battle.net Login page
  2. Click on "Can't Log In"
  3. Click on the appropriate category
  4. Enter email if prompted, then click on 'Contact Customer Support'
  5. Choose your channel for support (note that live options will only be available when live channels are open for your region).