Common Problems
- Item is not showing up in the transmog journal.
- Purchased the Grand Marshal/High Warlord gear but it’s not in my wardrobe.
- Why isn’t the Spider Splatter Mace in my wardrobe?
- Got Sandrene’s Invisible Vest but can’t find it in my collection.
We recommend checking Wowhead's guides for specific information, both for World of Warcraft and WoW Classic Progression.
Please see below for potential reasons why you may not be able to see a specific appearance, and limitations to how transmogrification, Wardrobes, and Collections work for our different game versions.
An item will only show up in your Wardrobe and be usable for transmogrification if:
- The item was added to that game's Collection.
- Your Wardrobe Collection is separate for World of Warcraft characters and WoW Classic Progression characters. Adding an appearance to one Wardrobe does not add it to the other. Transmog is not available for characters in WoW Classic Era.
- The armor is the same primary armor type your character uses or a cosmetic armor type.
- Since WoW: The War Within, you can add appearances to your wardrobe even if the armor type isn't what your character primarily uses. However, the appearance will only be usable when your character uses the same armor type.
- In WoW Classic, you can only add appearances to your wardrobe if your character uses the same armor type.
- The item was Soulbound.
- If you trade an item away, the appearance will be removed from your Wardrobe. Similarly, using an appearance will remove any pending trade or refund timers.
- Your character was able to equip the original item.
- A druid wouldn't be able to unlock the appearance of an item that was rogue-specific, even if the item was leather.
- Any refund or trade timer has expired.
- For alt characters, you will not see the item in your Wardrobe until the timer has expired, even if your main character can see it.
In some cases, completing a quest or logging in with the quest completed does not always unlock the expected transmog. We’re also aware of display issues with some gear, such as rogue boots, and working to fix it. Please check our 11.0.5 known issues for more information.
Limitations
- Some holiday transmogs may only be used during their corresponding holiday. Consult the item text.
- The original PvP gear (Grand Marshal/High Warlord) can’t be used for transmogrification. Characters with the appropriate rank will be able to purchase replica armor to unlock these appearances.
The restrictions for transmogrification in WoW Classic Progression are not the same as the rules in the original release of the Cataclysm expansion.
Limitations
- Only Uncommon, Rare, Epic, and Legendary items may be transmogrified (some exceptions apply).
- Main hand weapons can only be used to transmogrify Main hand weapons.
- Off-hand weapons can only be used to transmogrify Off-hand weapons.
- One handed weapons can be used to transmogrify a Main hand or Off-hand weapon.
- Fishing Poles cannot be transmogrified or used to transmogrify.
- The displayed enchant will be that of the currently equipped item.
- Two-handed axes, maces, swords, polearms, and staves can be transmogrified to each other.
- One-handed axes, maces, and swords can be transmogrified to each other.
- Fist weapons can be transmogrified over other types of one-handed melee weapons, and vice-versa.
- The helm and cloak slot can be set as hidden in the interface settings, and the shirt slot can be hidden in the transmog interface.
- Some items that were added to the game primarily as a curiosity are excluded from being transmogrified due to their appearance.