Securing a Account

Updated: 2 years ago
Article ID: 14319

Common Problems

I want to make sure my account is safe from hackers.

Use a Strong Password

  • A strong password uses a mix of numbers, letters, and symbols.
  • You can use a phrase made up of multiple words—it's easier for you to remember, and harder for others to guess.
  • Most importantly, don't use this password for any other accounts.


Add an Authenticator

Two-step verification makes it extremely difficult for hackers to access your account, and you get some neat in-game items after adding one! Read the Authenticator article for more information.

Note: Phone Notifications can help you recover access to your account if you ever have problems with your authenticator.



Secure Your Computer

Friends and Family

Sharing experiences with your friends and family is great — sharing your account with them is not.

All of the authenticators and passwords in the world aren't going to mean a lot if your friends or family members have immediate access to your computer. While you may trust them, they may inadvertently expose your account to greater risk. Use the following best practices to make sure you're the only one using the account — don't let someone else get it banned.

  1. Log out of your account or lock the computer every time you step away from the computer.
  2. Do not let your friends or family know your password or the location of your authenticator.
  3. Consider adding parental controls to your account to control in-game purchases and when and/or how long anyone can log in to play games on your account.