My credit card, bank account or PayPal has a charge from Blizzard that I don't recognize.

Friend or family member used payment information without permission and I would like a refund for the purchase(s) made

A temporary pre-authorization charge may be applied when making a digital purchase.

Player states than they were charged in a different currency than the one selected or displayer when they made the purchase.

Regional or local taxes may apply to your digital purchases

Information about authorization holds on your bank statement

What to do if you found a charge on your credit card, bank account statement, or PayPal account that you don't recognize.​​​​​​​

The Blizzard End User License Agreement explains what you may and may not do with a Blizzard account. This article highlights a few passages from the EULA that are most relevant to this policy.

Currency conversion and fees by your payment provider may cause you pay more than you expected

Information on why your purchase may not have been discounted.