In-game Shop Grayed Out

更新済み: 2年前
記事ID: 21657


  • The "shop" button is disabled for me.
  • I can't make an in-game purchase due to parental controls.


Follow these steps to try and resolve this problem. 

  1. Add Parental Controls
  2. Update the Parental Control settings to allow in-game purchases
  3. Reset your password

To remove the controls, submit a support ticket.