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Don't Receive BattleTag or Real ID Friend Request

Atualizado: 2 meses atrás
ID do artigo: 17729
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Problemas comuns

  • I'm not receiving friend requests
  • My friend sent me a friend request but I can't see it

If you cannot receive BattleTag or Real ID friend requests, check the following.

Social Region

Friends lists are different in each region. To verify if your friend sent you the request in another region: 

  1. Ask your friend what is his/her region
  2. Log out from the Blizzard app
  3. Launch the Blizzard app and click the globe icon dropdown button on the login window
  4. Select your friend's region and log in

You should see your friend request pending. Check our Blizzard Play and Social Regions article for more information.

Friend Blocked by Mistake

Make sure you haven't blocked your friend in error, for example, if you ignored him or her in-game.

  1. Open the Blizzard App
  2. Click on the Blizzard logo and click on Settings
  3. Click Friends & Chat
  4. Click View Block List

If you blocked each other, remove the block and try again.

New Blizzard Accounts

You can only receive friend requests if your Blizzard account is correctly set up.

If you are new to our games and you have recently created your account:

  • Make sure you have registered your full name in your in your Account Details page and a secret question in your Security page
  • If you just purchased the game in the Blizzard Shop, check your Transaction History page to make sure your order shows as Complete

If your friend is new, make sure he/she does the same and try adding each other as friends again.

Friend List Full

You can have a maximum of 200 BattleTag or Real ID friends. If you reached 200 friends, you must first unfriend someone else before you can accept new friend requests.

Pending friend requests that you’ve sent will count against your friend list limit.

To view your sent friend requests:

  1. Open the Blizzard App
  2. Click on the Blizzard logo and click on Settings
  3. Click Friends & Chat
  4. Click View Sent Friend Requests

If you have a lot of pending requests out, delete some and try adding each other as friends again.

Parental Controls

An account that is restricted by Parental Controls cannot have Real ID friends. If you are under the age of majority, speak to your parents to Update your Parental Control Settings. If your friend is under the age of majority, make sure he/she does the same.

You can have BattleTag friends even if restricted by Parental Controls