How to resolve failed Giropay payments

Payments in the Blizzard Shop cannot be split between two payment methods.

Information about common payment issues and troubleshooting steps

Explains the level of technical support we offer on Blizzard and Activision products.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.