Console Error: A Battle.net Account is Required to Play

Updated: 2 years ago
Article ID: 298696
Product:

Common Problems

  • I can't play Overwatch on PlayStation anymore, it's telling me I have to have a Battle.net account linked
  • I'm getting an error when I log in to Overwatch on Xbox telling me I need to link to a Battle.net account but I can't remember having one linked before

With the introduction of the cross-play feature of Overwatch, you must now link any console version of the game to a Battle.net account in order to play the game. If you don't have a Battle.net account yet, you can create one here.

If you need information about how to link your console account to a Battle.net account, you can find that information in this article.