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Account hacked
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Parental Controls
Game key problem
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Follow these helpful tips to secure your account.
Account Banned or SuspendedIf you're seeing this message, check your email for details about the violation and a link to information on the appeals process.
How to Link Your Console and Blizzard AccountsInformation on linking your Blizzard account with your Xbox Live®, Nintendo Switch®, or Playstation Network® console accounts.
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How to remove a billing profile
Using PayPal to Add Blizzard BalancePayPal™ can be used as a payment method on the Blizzard shop.
Cannot Pay With PayPalPaying with PayPal in the Blizzard Shop requires the PayPal account to be verified
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During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
Uninstalling the Blizzard Battle.net Desktop AppDuring technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
BLZ51900002Information on error BLZ51900002
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Item restoration
Report another player
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If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.
Troubleshooting Forum IssuesPosting on any of our game forums requires an active game account
Troubleshooting Installation and PatchingUse the steps below to troubleshoot installation issues for Blizzard games.
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