How the silence penalties work

Blizzard or game account hacked or compromised.

How to unlink your Twitch account from your Blizzard account

Information about what Submitted or Queued order statuses mean

Information on payment methods for our various shops.

Information about common payment issues and troubleshooting steps

Explains the level of technical support we offer on Blizzard and Activision products.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.

Posting on any of our game forums requires an active game account

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.