Use the steps below to troubleshoot installation issues for Blizzard games.
Information on how to install and patch StarCraft and its expansion Brood War
Troubleshooting steps for "Waiting on Another Installation or Update" error when trying to update a game.
Information on error BLZBNTAGT0000083F
This error occurs when you have connected to our patch server but you cannot download patch information.
This error means the Blizzard Agent (the process that installs and patches our games) couldn't stream necessary files.
Troubleshooting for problems installing or patching the Starcraft II game client
Troubleshooting step for connection-related problems on Windows.
A guide on running a traceroute on Windows and Mac.
How to run a pathping on Windows and Mac.