Information about the processing time for ELV/Direct Debit/Sepa payments.

Information about authorization holds on your bank statement

What to do if a player pretends to be a Game Master

What to do if you did not receive Sundancer.

What to do if you buy a WoW Token for real money in the Blizzard Shop but you don't see it in your inventory

Information about purchases of WoW tokens

Information on how many days of game time can be expected following a purchase, and why you may have received less than expected

Blizzard Customer Support cannot lock your account on request

Information on Hearthstone purchases using Runestones

Information on error "Please sell or redeem all WoW Tokens on this character"