Troubleshooting steps for payment error: Oops! This needs your attention.Boku Payment Screen Stuck in Pending
Boku paument error informationHow Long Does an ELV / Direct Debit Payment Take?
Information about the processing time for ELV/Direct Debit/Sepa payments.
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.Troubleshooting Forum Issues
Posting on any of our game forums requires an active game accountInteracting with a Game Master
This article explains the process of speaking to a customer support representative.