Blizzard or game account hacked or compromised.

How to consolidate multiple Blizzard accounts into a single account.

If you have lost access to your account, our automated recovery process can help.

Informational steps to troubleshoot a failed payment.

Troubleshooting steps for payment error: Oops! This needs your attention.

Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.

Explains the level of technical support we offer for all our games.

Information on error BLZ51900002

How to read and analyze WinMTR data in order to track down a potential connection issue.

Posting on any of our game forums requires an active game account

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

Use the steps below to troubleshoot installation issues for Blizzard games.