If someone changed the email address on your account, or if you can't remember what it was, we can send you a text to recover your account.

Need to update the phone number on your Battle.net Account?

Change your Battle.net Account email address.

How to remove your payment methods from your account

Battle.net Balance cannot be used to pay for some Blizzard products

Troubleshooting PayPal payment issues

Comprehensive troubleshooting for any technical issue you encounter that does not have its own support article

Information on error BLZ51900002

Steps to resolve issues when your Battle.net App is not installing or updating correctly, or if it is crashing.

Troubleshooting for error BLZBNTBNA00000015

Troubleshooting for error BLZBNTBNA00000012

information about issues with making purchases from the Call of Duty in-game shop