Blizzard or game account hacked or compromised.

How the silence penalties work

What to do if you need to unlink your Activision account from your Blizzard account

Payments in the Blizzard Shop cannot be split between two payment methods.

What to do if you are unable to edit a billing profile.

When a Boku payment does not go through after waiting 24 hours

Explains the level of technical support we offer on Blizzard and Activision products.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.

Posting on any of our game forums requires an active game account

If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.

Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.