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More than 100 results found for "Product not received"

What to do if a gold purchase failed, but gold was taken from the account

Updated: 1 year ago
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What to do if you receive this error and you can't purchase a product in Battle.net Shop

Updated: 6 months ago
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Troubleshooting steps for the BLZBNTGFT00000001 error.

Updated: 3 years ago
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Information about issues that may occur when attempting to access the Heroes of the Storm or StarCraft II in-game shops from countries which use currencies recently added to the Battle.net shop

Updated: 2 months ago
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Hearthstone presales are only available until the product officially releases

Updated: 1 year ago
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Customer Support cannot comment about future sales. Sales are announced on our Shop, our official website, and the Battle.net Desktop App.

Updated: 1 year ago
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If you do not have a decryption key, check the installation instructions for a point of contact.

Updated: 5 years ago
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Information regarding your computer shutting down or restarting while playing games

Updated: 3 years ago
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How to purchase a gift for a friend who plays in another region.

Updated: 3 years ago
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Information on error "Your friend isn't eligible to receive this"

Updated: 2 years ago
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