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Informational steps to troubleshoot a failed payment.Payment Error - Oops! This Needs Your Attention
Troubleshooting steps for payment error: Oops! This needs your attention.Blizzard Balance Not Showing As Payment Method
Player has loaded Balance to their account and wants to make a purchase with it, but it doesn't show as a method.
Troubleshooting steps to resolve lockups or crashes in Heroes of the Storm.Black Screen in Heroes of the Storm
Troubleshooting black screen crashes in Heroes of the Storm.Heroes of the Storm Performance Issues
Slow and choppy gameplay in Heroes of the Storm can have a variety of causes.
If you have issues with the sound in your game, such as skipping, popping, screeching, or no sounds at all, follow the steps below to troubleshoot the problem.Troubleshooting Forum Issues
Posting on any of our game forums requires an active game accountUpdating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.